If any items in your order have been received in an unsatisfactory condition, please let us know within 7 days of your order being received. Please send your order number, and clear photos of the damaged item using the CONTACT US section. Please mak
We're sorry to hear you have not received your complete order. Please use the CONTACT US section to send us your order details and details of the item/s missing, so we can resolve this for you. Please make sure to include the order number. Please con
If the tracking information for your package shows that your package was delivered, but you can’t find it we advise to wait 24 hours. In some cases, the courier tracking may show a delivered status before it has physically been delivered, which can t
Unfortunately, cancellation requests may not always be accommodated. We will try our best to assist but, after a certain stage of order processing it can no longer be canceled. We aim to ship orders as fast as we can so although you may message us im
If you have made an error in your shipping address please let us know as soon as possible via the CONTACT US section using the email address associated with your order. Please also include your order number AND the correct address. If your order alre
Unfortunately, change requests may not always be accommodated. We will try our best to assist but, after a certain stage of order processing we are no longer able to make any changes. We aim to ship orders as fast as we can so although you may messag
You may have entered the wrong promotional code or it may be expired. Please check the expiration date, re-type it in the box labeled “Apply Discount Code” on your Shopping Cart page, and click apply. Remember, TEMPTU.com and TEMPTUPRO.com are separa